bpm’online identified as Challenger in Gartner 2018 Sales Force Automation Magic Quadrant
bpm’online just received a new industry recognition. Gartner identified bpm’online has the Challenger in its 2018 Sales Force Automation solutions Magic Quadrant. You can download a free copy of Gartner’s report here.
Bpm’online remains in the Challengers quadrant but with improved positioning, due to its customer experience scores from reference customers and improved execution. Bpm’online sales is a comprehensive SFA product that is underpinned by business process management functionality, enabling it to manage complex sales processes with ease. SFA is part of a bigger suite from bpm’online also offering integrated marketing and service functionality.
The clients interviewed by Gartner in preparation for this report gave bpm’online the highest overall customer satisfaction and experience ratings in this Magic Quadrant.
As a new player in the North-American market, bpm’online is challenging the market leader position held by Salesforce.com, Microsoft and Oracle. At one-third of the cost and superior functionality, bpm’online should be on the radar of many organizations looking for a powerful, yet affordable solution.
bpm’online architecture is based on a robust Business Process Modeling tool. It offers a Sales, a Marketing Automation and a Customer Service module.
Akuting is the first Agency certified by bpm’online in the province of Quebec.